The Support You Need, Only When You Need It
Running a contracting business means surviving seasonality: busy one month, quiet the next. Hiring full-time admin help rarely doesn't sense.
That’s where Ask The Office comes in.
Membership gets you:
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Immediate Flexibility
Turn support on or off with 24 hours’ notice.
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Zero Training Time
We already understand workflows and job scheduling.
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No Missed Calls or Quotes
Every customer gets answered, every lead gets followed up.
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Outcomes, Not Overhead
No salaries, benefits or idle staff.
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Reliability You Can Trust
Same person, same system - whether you’re in peak season or on vacation.
Think of it as having an on-call office manager that knows your business, ready to jump in whenever work piles up.
Built for Seasonal, Busy, or Growing Contractors
Whether you’re slammed in summer, buried in calls during snow season, or scaling your crew ... Ask The Office lets you add a professional CSR without hiring headaches or long-term payroll.
Live Calls & Messaging
Answer every call, text, and chat ... book jobs directly into your CRM.
Dispatch & Scheduling
Assign techs, optimize routes, and update job statuses in real-time.
Accounts Receivable & Follow-Up
Chase payments, send reminders, and keep your AR current.
Reporting & Oversight
Daily reports on calls handled, jobs booked, invoices collected.
🧠 “I built Ask The Office to give contractors breathing room again.”
Hi, I’m Cal Hewitt, founder of Ask The Office.
After years managing operations in the repair, maintenance and construction industry, I noticed a recurring problem:
Owner-operators spend too much time running the office and not enough time running the business.
My goal is simple: help you handle seasonal ebbs and flows without adding full-time staff.
Through a fast onboarding process and flexible membership, I make customer service management something you can turn on at the click of a button.
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How It Works
1 – Discovery
We assess your business, how you handle calls and jobs, and what kind of support you actually need.
2 – Fast Onboarding
Within 48 hours, I’ll build a simple back-office system tailored to your workflow: including call handling, customer messaging, and scheduling templates.
3 – Membership Access
Once onboarded, your membership unlocks ready-to-go help with just 24 hours’ notice. Whether you need 10 hours this week or 40 next month, your system and your people are already in place.
Membership Benefits
🧩 Fast onboarding process (within 48 hours)
☎️ On-demand customer service team
🧾 Call handling, scheduling & admin
📞 Follow-up messaging & job coordination
📅 Flex scheduling: pause or resume anytime
🔧 Built for contractors: no generic VAs
💯 *The Total Confidence Guarantee
I take all the risk, so you don’t have to. Here’s how I guarantee your success:
48-Hour Refund Window
If you decide during onboarding that Ask The Office isn’t right for you, you’ll get every dollar back ... no questions asked.
Pause-Anytime Policy
If your workload slows down or you don’t need help for a while, you can pause your membership instantly ... no penalties, no hidden fees.
Zero-Miss Promise
If we miss a customer call, message, or follow-up during active coverage, your next week of service is free.
⚙️ Ready to Get Your Office Handled?
Let me set up your system and free you from the phone for good.
You’ll have customer service coverage in 3 days or less ... and the freedom to focus on your craft.
FAQ
How fast can I get started?
Most setups are ready within 48 hours. You’ll have your first calls answered within 3 days.
What tools do you work with?
Airtable, Google Workspace, Slack, Twilio, and any scheduling or CRM system you already use.
Who actually does the work?
Right now, I (Cal Hewitt) personally oversee every account setup and manage perform your CSR work.
I will slowly bring on highly-vetted support staff as more customers join.
What if I only need help a few times a year?
Perfect — that’s exactly what the membership is for. You’ll always have access when you need it, without paying in between.
Why wouldn’t I just hire someone directly?
Because hiring takes time, costs money, and creates overhead.
With Ask The Office, you skip job postings, payroll, benefits, and downtime.
You get ready-to-work support only when you need it ... no wasted payroll during slow months.
🧰 Resources
Free stuff that actually helps
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